I usually get decent customer service in Disney and this last trip was no exception! The first time someone went above and beyond for us was at about 11:30pm on a Sunday evening. We were at Bay Lake Tower so any items we needed had to be bought at the Contemporary. I realized we had no ointment for sores and Olivia had a sore that needed to be tended to. At 11:30 at night, where was I going to get this?
CJ called the front desk and they actually had a night manager come to the Pepper Market to open it up for us. Since it was late, he could not accept payment from CJ so he just gave CJ the ointment. (Cost was around $6) How is that for awesome customer service?! The next morning we did stop there and pay for it. Hey, karma and all that…
On our last full day there, we went to the Magic Kingdom for the evening. One of CJ’s favorite rides is The Carousel of Progress so of course we went on it. The bad news? He lost his phone on the ride. He reported the phone missing and they gave him a number to call the next morning. The next morning came and they had not recovered his phone. Unfortunately, we had to go home the next day so he figured it was gone for good. That is when panic set in.
We spent a small fortune in Disney this year because we took extra people so we really had no money to go buy a new phone. We were looking at about $600.00 to get a new Blackberry. The first thing that came to mind was to get an instant cash payday loan so we could get some extra cash until payday. I had heard about these types of loans but had never applied for one.
Fortunately we got a call from? Disney Lost & Found! They located his phone on the ride Monday morning and they were in the process of mailing it back to him for FREE since we already came home!